We are seeking a highly skilled Virtual Technician to support our team in the field with their expertise in refrigeration and air conditioning equipment. The ideal candidate will have extensive experience in rack refrigeration and be adept at providing remote assistance through various communication and interactive tools.
What you'll do:
Key Responsibilities
Support technicians in the field via calls, interactive tools, and analyst tools
Troubleshoot and guide technicians of varying skill levels through proper procedures, ensuring adherence to safety and compliance guidelines
Provide cross-team support
Perform other duties as determined by the manager
Skills and Competencies
Excellent communication skills to effectively assist technicians remotely
Strong analytical and problem-solving abilities
Ability to work independently and collaboratively within a team
In-depth knowledge of refrigeration and air conditioning systems and components
Compliance and Safety
The Virtual Technician must strictly follow safety and compliance guidelines to ensure the well-being of all team members and the safe operation of equipment.
Additional Information
The role may involve additional tasks and responsibilities as determined by the manager to meet the dynamic needs of the team and the organization.
We look forward to your application and the prospect of you bringing your expertise to our team.
What you'll bring:
5+ years of experience in rack refrigeration
Proficient in using analyst tools such as Crystal and IoT
Control experience with user interfaces like Honeywell/Novar, Copelan/CPC, Danfoss, and Carel
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see .
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart .
The annual salary range for this position is $70,000.00-$130,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum QualificationsOutlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
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